tile ordering & delivery
The StoneSuperstore Info & Advice directory offers every day practical advice from which tiles to choose to installation recommendations and maintenance advice. With a combined 25 years’ worth of experience installing natural stone and porcelain tiles, along with many years selling the same products, our team can give you all the advice you need from project conception, to completion and beyond. There are various topics below that can help you along the way but feel free to call one of our team on 0161 277 6850 to discuss any issues or concerns you might have or for some general practical advice.
Tile Ordering & Delivery
What is the best way to order from StoneSuperstore?
If you're ready to begin your new tiling project, you might be deciding on the best ways to order tiles from us for a swift delivery. Here at Stone Superstore, we offer easy online ordering to make your purchasing experience as straight forward as possible. Read this article to find out how to place your tile order from us.
How long will delivery take after I've placed my order?
As Stonestore carries stock of all our products in our Manchester warehouse, we are able to offer a Next (Working) Day delivery service to most UK addresses for orders placed before 12:30pm. A lot of our customers prefer to opt for our slightly cheaper Nominated Day service, which typically takes two to three days, but the customer can choose a day convenient for them. This article gives more information on delivery options.
Can I choose a specific delivery date?
Full information about our delivery service can be found on the Deliveries page of the website.
Is a gravel driveway a problem for deliveries?
While a gravel driveway is a fantastic aesthetic piece to have in any home, and can look great with the right tiling, there are certain scenarios where such a driveway material can prove problematic for different types of deliveries. Here’s why you might have issues with a tile delivery from us with this type of drive, and how to get around the difficulty.
Can my order be left with a neighbour if I’m not in?
You’re likely used to leaving everyday deliveries with a neighbour, but when it comes to ordering tiles, things are a little different. Read this article to find out more about Stone Superstore's delivery policy, so you know the details before you place your order.
Do you make tile deliveries down narrow roads?
If you've ordered a brand-new set of tiles from Stone Superstore, but live down a narrow road, you might be concerned that we won't be able to deliver to you. However, fortunately, with the right prior arrangements we'll still be able to get your order to you on time. Read this article to find out how.
Do you have you own warehouse where we can see stock?
One of the most important preparation steps for any tiling project is ensuring the products you want to buy are up to scratch. Here at Stone Superstore, there are a few ways that our customers can do just this. Read this article to find out more about seeing our products in person.
Do You Import Your Own Stock Or Buy It From Wholesalers?
At Stonestore we import all our Stone and Porcelain tiles directly with no middlemen. We buy Natural Stone tiles direct from the quarries and Porcelain tiles direct from the manufacturers. We buy in bulk and run strict independent quality checks that ensures we can offer the best quality tiles at the lowest prices.