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Natural Stone & Porcelain Tile Help & Advice

Do you have you own warehouse where we can see stock?

Stonestore is one of the leading UK importers of natural stone and Italian porcelain tiles, ordering direct from quarries and manufacturers from Europe and all around the world. As we order by the container/ lorry load, we have thousands of square meters of stock at our Manchester warehouse available for delivery as quick as next day.

Whether you're looking for classic marble floor tile such as our Italian Bianco Carrara, or a sparkly porcelain wall tile for your bathroom, our warehouse is brimming with stock ready for inspection.

We understand that buying kitchen and bathroom tiles is a major decision and therefore are happy for customers to visit us and pick any pallet at random to inspect and satisfy themselves our stock is “Premium grade/ first choice”, without any of the detrimental elements found in second choice material.

You may find similar products which might be slightly cheaper, however these are 100% “commercial grade/ second choice” products. We’ve experienced customers who received perfect samples, but when the order has arrived the tiles contained elements associated with “commercial grade/ second choice” such as red veins and black patches.

We pay extra to have our natural stone tiles independently inspected at the quarry before they’re packed securely into crates for shipping to us. Customers who visit us leave confident that we’ll take care of their investment and are impressed by the attention and care our warehouse staff take to ensure orders are securely and safely packed ready for transit.

Our porcelain tiles are stored in separate numbered batches to ensure your order is taken from a single batch which prevents you from receiving multiple batches of different shades. This is key to the success of your project as if you’re planning to be away when your installation takes place, your tiler can be confident he won’t have any shading issues that will delay the project.

The majority of UK-based Internet sellers don't import their own products – they purchase them from major wholesalers and importers like us, but claim they are direct importers as it presents a better picture to prospective customers. Ask a potential supplier if you can view the stock before you buy. If they say ‘no’ then it’s likely they’ll have little control over the source and quality of the tiles that are despatched to you.

Direct importers have total control of what is brought into their warehouse, whereas those who purchase off wholesalers and use “drop shipping” methods have to rely upon the wholesaler to send out the right quality goods as advertised.

As a direct importer Stonestore can control the shipping and delivery. Once you’ve inspected the stock and are happy with the quality, we’ll reserve that stock for you and ship it to site as quickly as next day. Should your project be delayed we’ll happily hold the stock safely, without extra charge, until you’re ready for it on site.

If you are shopping around, we strongly suggest you get precise delivery information from the supplier as this will allow you to make plans and if they aren't able to deliver the goods on a next day service, the chances are they are working out of an office with little control over delivery schedules. This can result is delays to your project and cost you money if the tiler turns up and has no tiles to fix.

Our warehouse is busiest early morning taking in deliveries and in the afternoon after 3pm as we despatch orders. You’re welcome to visit any time, but ask you to call beforehand to ensure you aren’t kept waiting for a warehouse member of staff to become available to fetch the product you’re interest in.

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