Can I choose a specific delivery date?
There are two ways of ordering tiles from StoneSuperStore.
You can place an order for tiles at any time of the day or night via the website where you can choose either Economy or Next Day Delivery.
You can call the sales team to discuss your requirements and choose either of the two options above.
Next day delivery means next working day (not Saturday, although this can be arranged). The order has to be placed before 1pm for this to be possible as we use 3rd party hauliers to deliver all our tiles, and the order has to be prepared and dispatched before 3pm. Next day also means “nominated day”, so you can choose any day of your choice for delivery. If you order via the website, one of the sales team will contact you as soon as they receive the order to discuss your delivery requirements and to book the delivery day of your choice. If your order is placed at the weekend, then the sales team will call you first thing on Monday morning as the offices are closed over the weekend.
Economy delivery is slightly cheaper and will arrive within three working days. The haulier will contact you in advance of the delivery date and notify you of which of the two days prior to dispatch they will be delivering your order.
Saturday Delivery – deliveries can be made to most UK addresses on a Saturday and they will be delivered before 12pm. There is an associated cost for this and it’s usually£35 extra over the original delivery cost. This is what the hauliers charge us and is generally non-negotiable.
Full information about our delivery service can be found on the Deliveries page of the website.