Stone Superstore was founded by two like-minded business people from different, but complementary backgrounds. One a property developer with a wealth of experience in sourcing and installing natural stone tiles. The other, a highly successful product manufacturer. Since 2007, we have built the UK's most successful online natural stone tile business and have since complemented the stone range with a design-led collection of fine Italian porcelain tiles. Our business ethos makes us different as we strive to provide the very best customer experience before, during and after sale. All are products are held as stock in our Manchester warehouse and are available for immediate delivery. Our pricing policy makes us the most competitive supplier of tiles online and we guarantee you can’t buy the same for less anywhere else. Nobody comes close on price, quality or service – that’s a promise we know we can keep.
Having spent many years sourcing stone tiles for buildinhg projects around the North West, firstly from local retailers, then wholesalers and ultimately importing our own stone directly from the quarries, the basic idea of the “Stone Store” was born. Our purchasing power and comprehensive contacts network around the world (developed through 20 years of manufacturing and business relationships) have enabled us to provide our customers with the same products we had previously sourced for our own projects. Our buying agreements and long term relationships with our suppliers means we are able to offer you the best quality products at the best possible price.
We are a customer focused business and aim to provide the very best customer experience to all our customers, past and present. Our internal systems and procedures are constantly under review in an effort to improve our customers experience. Over 20% of our business comes from customers who have previously purchased from us - some recently and others as far back as 2007, when it all started. Word of mouth is one of our strongest marketing drivers with people often calling up and saying “their friends had recommended us”. External agencies collect our customer feedback and 5* reviews come in week after week from satisfied customers. Feel free to read the positive comments on the eKomi platform which are mainly about how good our service was. Our primary objective is to provide the best service possible at all items and we continue to do this.
We don’t want to be all things to all people. We keep our range compact with products that are appealing in design but low in price. Everything is held as stock in our Manchester warehouse and we can deliver to most places in the UK with a next day service. We regularly dispatch orders abroad and specialise in deliveries to France. Factories we source our tiles from also produce bespoke items for us like staircases, worktops even Doric columns and statues! Specialist in-house commercial consultants are available to discuss projects of any size. Why not call us today to see what we can do for you, even if it's just for some advice about an ongoing issue you are having with something you purchased elsewhere. We love to talk and are here to help.
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